Bug Severity: How to get it right

Bug severity can sometimes be difficult to ascertain but is also incredibly useful when it comes to fixing the bugs quickly for users.

Some bugs are more valuable than others and need to be fixed faster.

Let’s start by addressing the need for such a system in the first place.

Firstly, severity is defined as the extent to which a particular defect could create an impact on the application or system. This simply means that some bugs create a lot more problems than others and need to be given a higher priority when solving them. In the fast pace world of Software Development, time constraints and resource availability dictate that certain issues get a certain amount of attention. That’s why a grading scale needs to be implemented in order to maximize efficiency when solving bugs in the code.

The difference in severity can be easily understood when comparing a minor display issue like a spill or an overlap to something critical like a crash, but oftentimes that line can be blurry when comparing similar bugs with almost identical causes or effects.

Therefore, we hope this guide will help you understand the way we moderate bugs and set the correct Severity for yourself thus avoiding the correction penalty.

You can check out more information here in our comprehensive guide or in our YouTube video below!

Join our community today!

Become a tester